Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Gephra ("Company," "we," "our," or "us") regarding your use of our ATS resume optimization service.

1.1 Eligibility

You must be at least 16 years old to use our service. By using our service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

1.2 Jurisdictional Compliance

These Terms are designed to comply with applicable laws in multiple jurisdictions. Certain provisions may vary based on your location to ensure compliance with local consumer protection and privacy laws.

2. Service Description

2.1 What We Provide

Gephra offers an AI-powered resume optimization service that improves your resume's compatibility with Applicant Tracking Systems (ATS) and enhances its overall effectiveness for job applications.

2.2 Service Process

1. Upload your resume and provide job posting details
2. Our AI analyzes your content and the job requirements
3. We generate an optimized version of your resume
4. You receive the optimized resume for download

2.3 AI Processing

Our service uses OpenAI's GPT models to analyze and optimize your resume content. This processing is performed securely and in compliance with applicable data protection laws.

3. User Accounts and Responsibilities

3.1 Account Information

You are responsible for providing accurate and complete information when using our service. You must maintain the confidentiality of any account credentials and notify us immediately of any unauthorized use.

3.2 User Responsibilities

• Provide accurate and truthful information
• Ensure you have the right to submit any content you upload
• Comply with all applicable laws and regulations
• Use the service only for lawful purposes
• Respect intellectual property rights

3.3 Content Ownership

You retain ownership of your original resume content. By using our service, you grant us a limited license to process your content for optimization purposes only.

4. Payment Terms and Refunds

4.1 Payment Disputes

If you have concerns about a charge, please contact us before initiating a chargeback. We will work with you to resolve any payment issues promptly.

4.2 Currency and Taxes

All prices are in USD. You are responsible for any applicable taxes based on your location. We will provide appropriate tax documentation as required by law.

4.3 Service Availability

Payment does not guarantee specific results or job placement. Our service improves your resume's ATS compatibility, but individual results may vary based on numerous factors beyond our control.

5. Intellectual Property Rights

5.1 Your Content

You retain all rights to your original resume content. We do not claim ownership of your personal information or career data.

5.2 Our Service

Gephra owns all rights to our service, including software, algorithms, and optimization methodologies. You may not copy, modify, or distribute our service without permission.

5.3 Optimized Content

The optimized resume we provide is based on your original content and is intended for your personal use. You may use the optimized resume for job applications and career purposes.

5.4 License Grant

By using our service, you grant us a limited, non-exclusive license to process your content for optimization purposes. This license terminates when you delete your content from our systems.

6. Service Limitations and Disclaimers

6.1 Service Limitations

• Results depend on job market conditions and competition
• Individual qualifications and experience vary
• Employer preferences and hiring practices differ
• Economic factors affect job availability
• ATS systems vary between companies

6.2 Technical Limitations

• Service availability may be affected by maintenance or technical issues
• Processing times may vary based on system load
• File format compatibility is limited to supported formats
• Internet connectivity is required for service access

6.3 Content Accuracy

While we strive to maintain the accuracy of your content during optimization, you are responsible for reviewing and verifying the final output before use.

7. Limitation of Liability

7.1 Consumer Protection Compliance

These limitations comply with applicable consumer protection laws. In jurisdictions where certain limitations are not permitted, our liability will be limited to the maximum extent allowed by law.

7.2 Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our service or violation of these Terms.

8. Prohibited Uses

8.1 Prohibited Activities

You may not use our service for:

• Illegal activities or violation of laws
• Fraudulent or deceptive practices
• Harassment or abuse of other users
• Attempting to reverse engineer our service
• Uploading malicious software or content
• Violating intellectual property rights
• Creating multiple accounts to circumvent restrictions

8.2 Content Restrictions

You may not upload content that:

• Contains false or misleading information
• Violates third-party rights
• Is defamatory or harmful
• Contains sensitive personal information of others
• Is inappropriate or offensive

9. Termination

9.1 Termination by You

You may stop using our service at any time. You may also request deletion of your data in accordance with our Privacy Policy.

9.2 Termination by Us

We may suspend or terminate your access to our service if you violate these Terms or engage in prohibited activities. We will provide reasonable notice when possible.

9.3 Effect of Termination

Upon termination, your right to use our service ceases immediately. We will delete your personal data according to our Privacy Policy, except where retention is required by law.

10. Governing Law and Disputes

10.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

10.2 Dispute Resolution

We encourage resolving disputes through direct communication. For formal disputes, we prefer binding arbitration over litigation, except where prohibited by law.

10.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits, except where prohibited by law.

10.4 Jurisdictional Variations

Certain provisions may vary based on your jurisdiction to comply with local consumer protection laws. EU residents have additional rights under GDPR.

11. Modifications to Terms

11.1 Changes to Terms

We may modify these Terms periodically. We will notify you of significant changes through email or prominent notice on our website.

11.2 Acceptance of Changes

Continued use of our service after changes constitutes acceptance of the modified Terms. If you do not agree to changes, you must stop using our service.

11.3 Material Changes

For material changes that affect your rights, we will provide at least 30 days' notice and may require renewed consent.

12. Contact Information