/* ========================================
   SUPPORT PAGE STYLES
   Modern, accessible, and responsive design
   ======================================== */

/* ========================================
   NAVIGATION STYLES
   ======================================== */

.header {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    z-index: 1000;
    background: rgba(255, 255, 255, 0.95);
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
    border-bottom: 1px solid rgba(102, 126, 234, 0.1);
    transition: var(--transition-base);
}

.navbar {
    padding: var(--spacing-md) 0;
    position: relative;
}

.nav-container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 var(--spacing-lg);
    display: flex;
    align-items: center;
    justify-content: space-between;
}

/* Brand/Logo Styles */
.nav-brand {
    flex-shrink: 0;
}

.brand-link {
    text-decoration: none;
    display: flex;
    align-items: center;
    transition: var(--transition-base);
}

.brand-link:hover {
    transform: translateY(-1px);
}

.brand-logo {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    padding: var(--spacing-sm) var(--spacing-md);
    border-radius: var(--radius-md);
    transition: var(--transition-base);
}

.brand-logo:hover {
    background: rgba(102, 126, 234, 0.1);
}

.brand-icon {
    font-size: var(--font-size-xl);
    animation: rocketFloat 3s ease-in-out infinite;
}

@keyframes rocketFloat {
    0%, 100% {
        transform: translateY(0) rotate(0deg);
    }
    25% {
        transform: translateY(-2px) rotate(-5deg);
    }
    75% {
        transform: translateY(2px) rotate(5deg);
    }
}

.brand-text {
    font-size: var(--font-size-lg);
    font-weight: 700;
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--secondary-color) 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    letter-spacing: -0.5px;
}

/* Desktop Navigation */
.nav-menu {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    list-style: none;
    margin: 0;
    padding: 0;
}

.nav-link {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
    padding: var(--spacing-sm) var(--spacing-md);
    text-decoration: none;
    color: var(--text-primary);
    font-weight: 500;
    font-size: var(--font-size-sm);
    border-radius: var(--radius-md);
    transition: var(--transition-base);
    position: relative;
    overflow: hidden;
}

.nav-link::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: linear-gradient(135deg, var(--primary-color), var(--secondary-color));
    opacity: 0;
    transition: var(--transition-base);
    z-index: -1;
}

.nav-link:hover {
    color: white;
    transform: translateY(-1px);
    box-shadow: var(--shadow-sm);
}

.nav-link:hover::before {
    opacity: 1;
}

.nav-link.active {
    color: white;
    background: linear-gradient(135deg, var(--primary-color), var(--primary-dark));
    box-shadow: var(--shadow-sm);
}

.nav-link.active::before {
    opacity: 1;
}

.nav-link i {
    font-size: var(--font-size-sm);
    width: 16px;
    text-align: center;
}

.nav-link span {
    font-weight: 500;
}

.external-link-indicator {
    font-size: 0.75em;
    margin-left: 0.25em;
    opacity: 0.7;
    transition: var(--transition-base);
}

.nav-link:hover .external-link-indicator {
    opacity: 1;
    transform: translate(2px, -2px);
}

/* Mobile Hamburger Menu */
.hamburger {
    display: none;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    width: 40px;
    height: 40px;
    background: none;
    border: none;
    cursor: pointer;
    padding: 0;
    border-radius: var(--radius-sm);
    transition: var(--transition-base);
    position: relative;
    z-index: 1001;
}

.hamburger:hover {
    background: rgba(102, 126, 234, 0.1);
}

.hamburger:focus {
    outline: 2px solid var(--primary-color);
    outline-offset: 2px;
}

.hamburger-line {
    width: 24px;
    height: 2px;
    background: var(--text-primary);
    border-radius: 2px;
    transition: var(--transition-base);
    transform-origin: center;
}

.hamburger-line:nth-child(1) {
    margin-bottom: 6px;
}

.hamburger-line:nth-child(2) {
    margin-bottom: 6px;
}

.hamburger-line:nth-child(3) {
    margin-bottom: 0;
}

/* Hamburger Animation */
.hamburger.active .hamburger-line:nth-child(1) {
    transform: translateY(8px) rotate(45deg);
}

.hamburger.active .hamburger-line:nth-child(2) {
    opacity: 0;
    transform: scaleX(0);
}

.hamburger.active .hamburger-line:nth-child(3) {
    transform: translateY(-8px) rotate(-45deg);
}

/* Mobile Navigation Overlay */
.nav-menu.mobile-active {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: rgba(255, 255, 255, 0.98);
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
    flex-direction: column;
    justify-content: center;
    align-items: center;
    gap: var(--spacing-xl);
    z-index: 1000;
    animation: slideInFromRight 0.3s ease-out;
}

@keyframes slideInFromRight {
    from {
        transform: translateX(100%);
        opacity: 0;
    }
    to {
        transform: translateX(0);
        opacity: 1;
    }
}

.nav-menu.mobile-active .nav-link {
    font-size: var(--font-size-xl);
    padding: var(--spacing-lg) var(--spacing-xl);
    border-radius: var(--radius-lg);
    min-width: 200px;
    text-align: center;
    justify-content: center;
}

.nav-menu.mobile-active .nav-link i {
    font-size: var(--font-size-lg);
    width: 24px;
}

/* Navigation Scroll Effects */
.header.scrolled {
    background: rgba(255, 255, 255, 0.98);
    box-shadow: var(--shadow-md);
    border-bottom-color: rgba(102, 126, 234, 0.2);
}

.header.scrolled .navbar {
    padding: var(--spacing-sm) 0;
}

/* Body scroll lock when mobile menu is open */
body.nav-open {
    overflow: hidden;
    position: fixed;
    width: 100%;
}

/* Skip Link for Accessibility */
.skip-link {
    position: absolute;
    top: -40px;
    left: 6px;
    background: var(--primary-color);
    color: white;
    padding: var(--spacing-sm);
    text-decoration: none;
    border-radius: var(--radius-sm);
    z-index: 10000;
    font-weight: 600;
    transition: var(--transition-base);
}

.skip-link:focus {
    top: 6px;
}

/* Screen reader only class */
.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

/* ========================================
   SUPPORT PAGE STYLES
   ======================================== */

/* CSS Custom Properties for consistent theming */
:root {
    --primary-color: #667eea;
    --primary-dark: #5a6fd8;
    --primary-light: #7c8ef0;
    --secondary-color: #4ecdc4;
    --accent-color: #ff6b6b;
    --success-color: #51cf66;
    --warning-color: #ffd43b;
    --error-color: #e74c3c;
    
    --text-primary: #2c3e50;
    --text-secondary: #6c757d;
    --text-muted: #95a5a6;
    --text-light: #ffffff;
    
    --bg-primary: #ffffff;
    --bg-secondary: #f8f9fa;
    --bg-tertiary: #e9ecef;
    --bg-dark: #2c3e50;
    
    --border-color: #dee2e6;
    --border-light: #e9ecef;
    --border-focus: var(--primary-color);
    
    --shadow-sm: 0 2px 4px rgba(0, 0, 0, 0.1);
    --shadow-md: 0 4px 12px rgba(0, 0, 0, 0.15);
    --shadow-lg: 0 8px 24px rgba(0, 0, 0, 0.2);
    --shadow-xl: 0 16px 48px rgba(0, 0, 0, 0.25);
    
    --radius-sm: 4px;
    --radius-md: 8px;
    --radius-lg: 12px;
    --radius-xl: 16px;
    
    --spacing-xs: 0.25rem;
    --spacing-sm: 0.5rem;
    --spacing-md: 1rem;
    --spacing-lg: 1.5rem;
    --spacing-xl: 2rem;
    --spacing-xxl: 3rem;
    
    --font-size-xs: 0.75rem;
    --font-size-sm: 0.875rem;
    --font-size-base: 1rem;
    --font-size-lg: 1.125rem;
    --font-size-xl: 1.25rem;
    --font-size-2xl: 1.5rem;
    --font-size-3xl: 1.875rem;
    --font-size-4xl: 2.25rem;
    
    --transition-fast: 0.15s ease;
    --transition-base: 0.3s ease;
    --transition-slow: 0.5s ease;
}

/* ========================================
   HERO SECTION
   ======================================== */

.hero-section {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: var(--text-light);
    padding: calc(var(--spacing-xxl) + 80px) 0 var(--spacing-xxl) 0;
    position: relative;
    overflow: hidden;
    margin-top: 0;
}

.hero-section::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background: url('data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 100 100"><defs><pattern id="grain" width="100" height="100" patternUnits="userSpaceOnUse"><circle cx="25" cy="25" r="1" fill="rgba(255,255,255,0.1)"/><circle cx="75" cy="75" r="1" fill="rgba(255,255,255,0.1)"/><circle cx="50" cy="10" r="0.5" fill="rgba(255,255,255,0.05)"/><circle cx="10" cy="60" r="0.5" fill="rgba(255,255,255,0.05)"/><circle cx="90" cy="40" r="0.5" fill="rgba(255,255,255,0.05)"/></pattern></defs><rect width="100" height="100" fill="url(%23grain)"/></svg>');
    opacity: 0.3;
    pointer-events: none;
}

.hero-content {
    position: relative;
    z-index: 2;
    text-align: center;
    max-width: 800px;
    margin: 0 auto;
}

.hero-title {
    font-size: var(--font-size-4xl);
    font-weight: 700;
    margin-bottom: var(--spacing-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    gap: var(--spacing-md);
}

.title-icon {
    font-size: var(--font-size-3xl);
    animation: bounce 2s infinite;
}

@keyframes bounce {
    0%, 20%, 50%, 80%, 100% {
        transform: translateY(0);
    }
    40% {
        transform: translateY(-10px);
    }
    60% {
        transform: translateY(-5px);
    }
}

.hero-subtitle {
    font-size: var(--font-size-lg);
    margin-bottom: var(--spacing-xl);
    opacity: 0.9;
    line-height: 1.6;
}

.hero-stats {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: var(--spacing-lg);
    margin-top: var(--spacing-xl);
}

.stat-item {
    text-align: center;
    padding: var(--spacing-lg);
    background: rgba(255, 255, 255, 0.1);
    border-radius: var(--radius-lg);
    backdrop-filter: blur(10px);
    border: 1px solid rgba(255, 255, 255, 0.2);
    transition: var(--transition-base);
}

.stat-item:hover {
    transform: translateY(-2px);
    background: rgba(255, 255, 255, 0.15);
}

.stat-number {
    font-size: var(--font-size-2xl);
    font-weight: 700;
    color: var(--secondary-color);
    margin-bottom: var(--spacing-xs);
}

.stat-label {
    font-size: var(--font-size-sm);
    opacity: 0.8;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* ========================================
   SUPPORT FORM SECTION
   ======================================== */

.support-form-section {
    padding: var(--spacing-xxl) 0;
    background: var(--bg-secondary);
    min-height: 100vh;
}

.form-container {
    max-width: 800px;
    margin: 0 auto;
    background: var(--bg-primary);
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-lg);
    overflow: hidden;
    position: relative;
}

.form-container::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 4px;
    background: linear-gradient(90deg, var(--primary-color), var(--secondary-color), var(--accent-color));
}

.form-header {
    padding: var(--spacing-xl);
    text-align: center;
    background: linear-gradient(135deg, var(--bg-primary) 0%, var(--bg-secondary) 100%);
    border-bottom: 1px solid var(--border-light);
}

.form-header h2 {
    font-size: var(--font-size-2xl);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-sm);
}

.form-header p {
    color: var(--text-secondary);
    font-size: var(--font-size-base);
}

/* ========================================
   FORM STYLES
   ======================================== */

.support-form {
    padding: var(--spacing-xl);
}

.form-section {
    margin-bottom: var(--spacing-xl);
    padding: var(--spacing-lg);
    background: var(--bg-primary);
    border-radius: var(--radius-lg);
    border: 1px solid var(--border-light);
    transition: var(--transition-base);
}

.form-section:hover {
    border-color: var(--primary-color);
    box-shadow: var(--shadow-sm);
}

.section-title {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    font-size: var(--font-size-lg);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-lg);
    padding-bottom: var(--spacing-sm);
    border-bottom: 2px solid var(--border-light);
}

.section-title i {
    color: var(--primary-color);
    font-size: var(--font-size-xl);
}

.form-group {
    margin-bottom: var(--spacing-lg);
}

.form-label {
    display: block;
    font-weight: 500;
    color: var(--text-primary);
    margin-bottom: var(--spacing-sm);
    font-size: var(--font-size-base);
}

.required {
    color: var(--error-color);
    font-weight: 600;
}

.form-input,
.form-select,
.form-textarea {
    width: 100%;
    padding: var(--spacing-md);
    border: 2px solid var(--border-color);
    border-radius: var(--radius-md);
    font-size: var(--font-size-base);
    font-family: inherit;
    transition: var(--transition-base);
    background: var(--bg-primary);
    color: var(--text-primary);
}

.form-input:focus,
.form-select:focus,
.form-textarea:focus {
    outline: none;
    border-color: var(--border-focus);
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
    transform: translateY(-1px);
}

.form-input::placeholder,
.form-textarea::placeholder {
    color: var(--text-muted);
    opacity: 0.7;
}

.form-textarea {
    resize: vertical;
    min-height: 120px;
    line-height: 1.6;
}

.form-help {
    font-size: var(--font-size-sm);
    color: var(--text-secondary);
    margin-top: var(--spacing-xs);
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.char-count {
    font-weight: 600;
    color: var(--primary-color);
}

/* ========================================
   FILE UPLOAD STYLES
   ======================================== */

.file-upload-area {
    border: 2px dashed var(--border-color);
    border-radius: var(--radius-lg);
    padding: var(--spacing-xl);
    text-align: center;
    background: var(--bg-secondary);
    transition: var(--transition-base);
    cursor: pointer;
    position: relative;
    overflow: hidden;
}

.file-upload-area:hover {
    border-color: var(--primary-color);
    background: rgba(102, 126, 234, 0.05);
    transform: translateY(-2px);
}

.file-upload-area.dragover {
    border-color: var(--primary-color);
    background: rgba(102, 126, 234, 0.1);
    transform: scale(1.02);
}

.upload-content {
    pointer-events: none;
}

.upload-icon {
    font-size: var(--font-size-3xl);
    color: var(--primary-color);
    margin-bottom: var(--spacing-md);
    animation: pulse 2s infinite;
}

@keyframes pulse {
    0% {
        transform: scale(1);
    }
    50% {
        transform: scale(1.1);
    }
    100% {
        transform: scale(1);
    }
}

.upload-content h4 {
    font-size: var(--font-size-lg);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-sm);
}

.upload-content p {
    color: var(--text-secondary);
    margin-bottom: var(--spacing-md);
}

.upload-link {
    color: var(--primary-color);
    font-weight: 600;
    text-decoration: underline;
    cursor: pointer;
}

.upload-formats {
    font-size: var(--font-size-sm);
    color: var(--text-muted);
}

.file-input {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
    cursor: pointer;
}

.file-list {
    margin-top: var(--spacing-lg);
}

.file-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: var(--spacing-md);
    background: var(--bg-primary);
    border: 1px solid var(--border-light);
    border-radius: var(--radius-md);
    margin-bottom: var(--spacing-sm);
    transition: var(--transition-base);
}

.file-item:hover {
    border-color: var(--primary-color);
    box-shadow: var(--shadow-sm);
}

.file-info {
    display: flex;
    align-items: center;
    gap: var(--spacing-md);
}

.file-icon {
    color: var(--primary-color);
    font-size: var(--font-size-lg);
}

.file-details h5 {
    font-size: var(--font-size-base);
    font-weight: 500;
    color: var(--text-primary);
    margin-bottom: var(--spacing-xs);
}

.file-details small {
    color: var(--text-secondary);
    font-size: var(--font-size-sm);
}

.file-remove {
    background: var(--error-color);
    color: white;
    border: none;
    border-radius: var(--radius-sm);
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    transition: var(--transition-base);
}

.file-remove:hover {
    background: #c0392b;
    transform: scale(1.1);
}

/* ========================================
   EXPECTATIONS BOX
   ======================================== */

.expectations-box {
    background: linear-gradient(135deg, rgba(102, 126, 234, 0.05) 0%, rgba(78, 205, 196, 0.05) 100%);
    border: 1px solid rgba(102, 126, 234, 0.2);
    border-radius: var(--radius-lg);
    padding: var(--spacing-lg);
    margin-top: var(--spacing-lg);
}

.expectations-box h4 {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    font-size: var(--font-size-lg);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-md);
}

.expectations-box h4 i {
    color: var(--primary-color);
}

.expectations-box ul {
    list-style: none;
    padding: 0;
}

.expectations-box li {
    padding: var(--spacing-sm) 0;
    border-bottom: 1px solid rgba(102, 126, 234, 0.1);
    display: flex;
    align-items: flex-start;
    gap: var(--spacing-sm);
}

.expectations-box li:last-child {
    border-bottom: none;
}

.expectations-box li::before {
    content: '✓';
    color: var(--success-color);
    font-weight: 600;
    margin-top: 2px;
}

.expectations-box strong {
    color: var(--primary-color);
}

/* ========================================
   FORM ACTIONS
   ======================================== */

.form-actions {
    text-align: center;
    padding-top: var(--spacing-lg);
    border-top: 1px solid var(--border-light);
}

.btn {
    display: inline-flex;
    align-items: center;
    gap: var(--spacing-sm);
    padding: var(--spacing-md) var(--spacing-xl);
    border: none;
    border-radius: var(--radius-md);
    font-size: var(--font-size-base);
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    transition: var(--transition-base);
    position: relative;
    overflow: hidden;
}

.btn::before {
    content: '';
    position: absolute;
    top: 0;
    left: -100%;
    width: 100%;
    height: 100%;
    background: linear-gradient(90deg, transparent, rgba(255, 255, 255, 0.2), transparent);
    transition: var(--transition-slow);
}

.btn:hover::before {
    left: 100%;
}

.btn-primary {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    color: white;
    box-shadow: var(--shadow-md);
}

.btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-lg);
}

.btn-primary:active {
    transform: translateY(0);
}

.btn-large {
    padding: var(--spacing-lg) var(--spacing-xxl);
    font-size: var(--font-size-lg);
}

.btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
    transform: none !important;
}

.form-note {
    margin-top: var(--spacing-md);
    font-size: var(--font-size-sm);
    color: var(--text-secondary);
    line-height: 1.5;
}

.form-note a {
    color: var(--primary-color);
    text-decoration: none;
    font-weight: 500;
}

.form-note a:hover {
    text-decoration: underline;
}

/* ========================================
   ALTERNATIVE CONTACT METHODS
   ======================================== */

.alternative-contact {
    margin-top: var(--spacing-xxl);
    text-align: center;
}

.alternative-contact h3 {
    font-size: var(--font-size-2xl);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-xl);
}

.contact-methods {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: var(--spacing-lg);
    margin-top: var(--spacing-xl);
}

.contact-method {
    background: var(--bg-primary);
    border: 1px solid var(--border-light);
    border-radius: var(--radius-lg);
    padding: var(--spacing-xl);
    text-align: center;
    transition: var(--transition-base);
    position: relative;
    overflow: hidden;
}

.contact-method::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: linear-gradient(90deg, var(--primary-color), var(--secondary-color));
    transform: scaleX(0);
    transition: var(--transition-base);
}

.contact-method:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-lg);
    border-color: var(--primary-color);
}

.contact-method:hover::before {
    transform: scaleX(1);
}

.method-icon {
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, var(--primary-color), var(--primary-dark));
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto var(--spacing-md);
    color: white;
    font-size: var(--font-size-xl);
}

.method-content h4 {
    font-size: var(--font-size-lg);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-sm);
}

.method-content p {
    color: var(--text-secondary);
    margin-bottom: var(--spacing-md);
}

.method-content small {
    color: var(--text-muted);
    font-size: var(--font-size-sm);
}

.method-link {
    color: var(--primary-color);
    text-decoration: none;
    font-weight: 500;
    display: inline-flex;
    align-items: center;
    gap: var(--spacing-xs);
    transition: var(--transition-base);
}

.method-link:hover {
    color: var(--primary-dark);
    text-decoration: underline;
}

/* ========================================
   LOADING OVERLAY
   ======================================== */

.loading-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.8);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 10000;
    opacity: 0;
    visibility: hidden;
    transition: var(--transition-base);
}

.loading-overlay.show {
    opacity: 1;
    visibility: visible;
}

.loading-content {
    background: var(--bg-primary);
    border-radius: var(--radius-lg);
    padding: var(--spacing-xxl);
    text-align: center;
    box-shadow: var(--shadow-xl);
    max-width: 400px;
    width: 90%;
}

.loading-spinner {
    width: 50px;
    height: 50px;
    border: 4px solid var(--border-light);
    border-top: 4px solid var(--primary-color);
    border-radius: 50%;
    animation: spin 1s linear infinite;
    margin: 0 auto var(--spacing-lg);
}

@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}

.loading-content h3 {
    font-size: var(--font-size-lg);
    font-weight: 600;
    color: var(--text-primary);
    margin-bottom: var(--spacing-sm);
}

.loading-content p {
    color: var(--text-secondary);
    font-size: var(--font-size-base);
}

/* ========================================
   MODAL STYLES
   ======================================== */

.modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.8);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 10000;
    opacity: 0;
    visibility: hidden;
    transition: var(--transition-base);
    padding: var(--spacing-md);
}

.modal.show {
    opacity: 1;
    visibility: visible;
}

.modal-content {
    background: var(--bg-primary);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow-xl);
    max-width: 500px;
    width: 100%;
    max-height: 90vh;
    overflow-y: auto;
    animation: modalSlideIn 0.3s ease;
}

@keyframes modalSlideIn {
    from {
        transform: translateY(-50px);
        opacity: 0;
    }
    to {
        transform: translateY(0);
        opacity: 1;
    }
}

.modal-header {
    padding: var(--spacing-xl);
    border-bottom: 1px solid var(--border-light);
    text-align: center;
}

.modal-header h3 {
    font-size: var(--font-size-xl);
    font-weight: 600;
    color: var(--text-primary);
    display: flex;
    align-items: center;
    justify-content: center;
    gap: var(--spacing-sm);
}

.modal-header i {
    color: var(--success-color);
    font-size: var(--font-size-lg);
}

.modal-body {
    padding: var(--spacing-xl);
}

.modal-body p {
    color: var(--text-secondary);
    line-height: 1.6;
    margin-bottom: var(--spacing-md);
}

.ticket-info {
    background: var(--bg-secondary);
    border-radius: var(--radius-md);
    padding: var(--spacing-md);
    margin: var(--spacing-md) 0;
}

.ticket-info p {
    margin-bottom: var(--spacing-xs);
    font-size: var(--font-size-sm);
}

.ticket-info strong {
    color: var(--text-primary);
}

.modal-footer {
    padding: var(--spacing-xl);
    border-top: 1px solid var(--border-light);
    display: flex;
    gap: var(--spacing-md);
    justify-content: center;
}

.btn-secondary {
    background: var(--bg-tertiary);
    color: var(--text-primary);
    border: 1px solid var(--border-color);
}

.btn-secondary:hover {
    background: var(--border-color);
    transform: translateY(-1px);
}

/* ========================================
   ERROR STATES
   ======================================== */

.form-input.error,
.form-select.error,
.form-textarea.error {
    border-color: var(--error-color) !important;
    box-shadow: 0 0 0 3px rgba(231, 76, 60, 0.1) !important;
    animation: shake 0.5s ease-in-out;
}

@keyframes shake {
    0%, 100% { transform: translateX(0); }
    25% { transform: translateX(-5px); }
    75% { transform: translateX(5px); }
}

.field-error {
    color: var(--error-color);
    font-size: var(--font-size-sm);
    margin-top: var(--spacing-xs);
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.field-error::before {
    content: '⚠';
    font-size: var(--font-size-xs);
}

/* ========================================
   RESPONSIVE DESIGN
   ======================================== */

@media (max-width: 768px) {
    /* Navigation Mobile Styles */
    .hamburger {
        display: flex;
    }
    
    .nav-menu {
        display: none;
    }
    
    .nav-menu.mobile-active {
        display: flex;
    }
    
    .nav-container {
        padding: 0 var(--spacing-md);
    }
    
    .brand-text {
        font-size: var(--font-size-base);
    }
    
    .brand-icon {
        font-size: var(--font-size-lg);
    }
    
    /* Hero Section Mobile */
    .hero-title {
        font-size: var(--font-size-3xl);
        flex-direction: column;
        gap: var(--spacing-sm);
    }
    
    .hero-stats {
        grid-template-columns: 1fr;
        gap: var(--spacing-md);
    }
    
    /* Form Mobile Styles */
    .form-container {
        margin: var(--spacing-md);
        border-radius: var(--radius-lg);
    }
    
    .form-header,
    .support-form {
        padding: var(--spacing-lg);
    }
    
    .form-section {
        padding: var(--spacing-md);
    }
    
    .contact-methods {
        grid-template-columns: 1fr;
    }
    
    .modal-content {
        margin: var(--spacing-md);
        max-height: calc(100vh - 2rem);
    }
    
    .modal-footer {
        flex-direction: column;
    }
    
    .btn {
        width: 100%;
        justify-content: center;
    }
}

@media (max-width: 480px) {
    .hero-section {
        padding: var(--spacing-xl) 0;
    }
    
    .hero-title {
        font-size: var(--font-size-2xl);
    }
    
    .hero-subtitle {
        font-size: var(--font-size-base);
    }
    
    .form-header h2 {
        font-size: var(--font-size-xl);
    }
    
    .section-title {
        font-size: var(--font-size-base);
    }
    
    .file-upload-area {
        padding: var(--spacing-lg);
    }
    
    .upload-icon {
        font-size: var(--font-size-2xl);
    }
}

/* ========================================
   ACCESSIBILITY IMPROVEMENTS
   ======================================== */

/* Focus indicators */
.form-input:focus,
.form-select:focus,
.form-textarea:focus,
.btn:focus,
.file-upload-area:focus {
    outline: 2px solid var(--primary-color);
    outline-offset: 2px;
}

/* Reduced motion support */
@media (prefers-reduced-motion: reduce) {
    *,
    *::before,
    *::after {
        animation-duration: 0.01ms !important;
        animation-iteration-count: 1 !important;
        transition-duration: 0.01ms !important;
    }
}

/* High contrast mode support */
@media (prefers-contrast: high) {
    :root {
        --border-color: #000000;
        --text-secondary: #000000;
        --bg-secondary: #ffffff;
    }
}

/* Print styles */
@media print {
    .hero-section,
    .alternative-contact,
    .loading-overlay,
    .modal {
        display: none !important;
    }
    
    .support-form-section {
        background: white !important;
        padding: 0 !important;
    }
    
    .form-container {
        box-shadow: none !important;
        border: 1px solid #000 !important;
    }
}

/* ========================================
   DARK MODE SUPPORT (Future Enhancement)
   ======================================== */

@media (prefers-color-scheme: dark) {
    :root {
        --text-primary: #ffffff;
        --text-secondary: #b0b0b0;
        --text-muted: #808080;
        --bg-primary: #1a1a1a;
        --bg-secondary: #2a2a2a;
        --bg-tertiary: #3a3a3a;
        --border-color: #404040;
        --border-light: #333333;
    }
}